❓ Āwhina Help & FAQ

A: Te Kete Ako has two linked lanes. The first is the open public library: browseable NZ curriculum resources, handouts, units, and lesson materials. The second is the premium teacher workflow: Te Wānanga, Creation Studio, and My Kete for drafting, adapting, saving, and exporting classroom-ready material.

A: You do not need an account to browse the public library. You will need an account if you want to save resources, keep drafts in My Kete, or continue into the premium workflow tools.

A: Click the "Login" button in the top navigation, then select "Create Account". You'll need an email address and password. Creating a free account is quick, and if you start from pricing or a gated premium tool, Te Kete Ako should return you to the workflow you were trying to continue.

A: The public library remains free to browse. Paid plans are for the premium teacher workflow, not for access to a bigger library. If you need help choosing between Free / Tūwhera, Te Tiriti, Kaiako Pro, or a school/kura rollout, start on the pricing page.

A: All our handouts and lesson plans are optimized for A4 printing. Simply use your browser's print function (Cmd+P or Ctrl+P). The page will automatically hide navigation and adjust formatting for beautiful printouts.

A: Yes! Feel free to adapt any resources to suit your students' needs. We encourage teachers to modify, remix, and personalise materials. Please maintain attribution to Te Kete Ako if sharing modified versions.

A: Yes! Every resource includes explicit connections to NZ Curriculum Achievement Objectives. You'll find curriculum alignment information at the top of each lesson plan and handout.

A: Use the navigation menus at the top to browse by:

• Subject: Click "Subjects" to see resources for English, Math, Science, Social Studies, etc.
• Year Level: Click "Year Levels" to filter for Years 1–13
• Type: Click "Resources" to browse Unit Plans, Lesson Plans, or Handouts

You can also use the "Browse All Resources" page with filtering options.

A: Te Wānanga is the premium first-draft tool. It helps you get to a strong starting lesson or sequence quickly, then move into Creation Studio for refinement and My Kete for continuity.

A: Te Wānanga is for fast first drafts. Creation Studio is where you adapt, structure, and prepare the draft for classroom use or export. The paid value is in keeping that workflow connected instead of jumping between disconnected tools.

A: My Kete is where saved resources, collections, and drafts stay connected. It is the continuity layer that lets you come back to work later instead of starting again from scratch.

A: The normal next step is: Te Wānanga for the first draft, Creation Studio for refinement, then My Kete for continuity and return use. The paid value is the connected sequence, not any single page on its own.

A: Exports belong near the end of the workflow. Use Te Wānanga to get momentum, Creation Studio to adapt and polish, My Kete to keep the draft connected, and export once the material is ready to share or print.

A: Try these steps:

• Refresh your browser (Cmd+R or F5)
• Clear your browser cache
• Try a different browser (we support Chrome, Firefox, Safari, Edge)
• Check your internet connection

If problems persist, please contact us.

A: Yes! Te Kete Ako is fully responsive and works on phones, tablets, and desktop computers. For the best experience on mobile, consider adding the site to your home screen (it works as a Progressive Web App).

A: On the login page, click "Forgot Password". Enter your email address and you'll receive instructions to reset your password.

A: Te Kete Ako works as a Progressive Web App (PWA). Once you've visited pages, they'll be cached for offline access. For guaranteed offline use, we recommend printing or saving PDFs of resources you need.

A: Our resources are:

• Culturally authentic: Mātauranga Māori is integrated as foundational knowledge, not an add-on
• Research-based: Grounded in critical pedagogy and culturally responsive teaching
• NZ-specific: Built for Aotearoa's unique educational context
• Print-optimized: Beautiful A4 printouts, not just screen-based
• Teacher-created: Made by practising teachers who understand classroom realities

A: Our resources model authentic integration. Look for:

• Whakataukī (proverbs) that connect to learning concepts
• Te Ao Māori perspectives in every subject area
• Connections between mātauranga Māori and contemporary knowledge
• Cultural responsiveness notes in lesson plans

Remember: Integration is about honoring Māori ways of knowing as sophisticated, legitimate knowledge systems — not just "including" token cultural elements.

A: Yes! We welcome contributions from teachers. Please contact us with your materials. All contributors retain ownership of their work and are properly credited.

A: Use the Billing & Access Help path. Include your account email and the workflow you were trying to continue so we can reply with the right next step quickly.

A: Use Te Wānanga if you still need a first draft, Creation Studio if you are already editing, and My Kete if you want to reopen saved work. If none of those match what you expected after checkout, use the billing and access help path so we can repair the return step.

A: Yes. The current school lane is intentionally light. Start with a small kaiako cohort, prove the workflow, and widen access only when it has earned its place. The best first stop is the school & kura path.

A: Use the school rollout contact path. That lane is for practical rollout questions: who is in scope, what support is needed, and whether pricing flexibility matters in your context.