Lesson 2: Stakeholder Analysis & User Needs

Year 11 Technology. Identifying core stakeholders, gathering community/user voice, mapping environmental and cultural impact on tangata and taiao.

Lesson at a Glance | He Tirohanga Whakamua

1. Do Now Hook Context & Sustainability Audit 10 mins
2. Guided Inquiry Technological Practice 15 mins
3. Design Workshop Portfolio Development 25 mins
4. Synthesis & Check Design-thinking focus 10 mins

Ngā Whāinga Ako | Learning Intentions

Students will know

  • Identifying key stakeholders and distinguishing user wants from functional outcome requirements.
  • Mapping cultural, social, and environmental stakeholder perspectives for Year 11 Technology.
  • Evaluating how stakeholder feedback influences initial brief parameters and constraints.

Students will demonstrate

  • Categorise stakeholders into primary, secondary, and community/environmental groups.
  • Conduct structured user interviews or survey audits.
  • Construct 2 detailed stakeholder personas in Year 11 Technology Design Log.

⚑ Whakaoho | Do Now: Context & Issue Audit (10 mins)

Mapping primary, secondary, and tertiary stakeholders (including mana whenua and future generations as silent stakeholders).

πŸŽ₯ Media Anchor & Pedagogical Scaffold

The Story of Electronics β€” Designing for Sustainability & Planned Obsolescence

Video Source: The Story of Stuff Project (Runtime: 7m 47s)

🧠 1. Before Viewing (Activate & Predict)

How do electronics companies design products to break or become obsolete quickly? What is the impact on community stakeholders and global waste streams?

πŸ‘οΈ 2. During Viewing (Watch With a Job)

  • Pause @ 2:30: Identify the concept of "designed for the dump" (planned obsolescence vs modular repairable design).
  • Pause @ 5:00: Note the environmental and health impacts on recycling workers and frontline communities.
  • Pause @ 7:00: Record how extended producer responsibility (EPR) holds technology creators accountable.

πŸ—£οΈ 3. After Viewing & Kaiako Move (Process & Apply)

Kaiako Move: Pause at 5:00 to connect stakeholder health and community wellbeing with manaakitanga and environmental justice.

Immediate Task: In your Design Log, document how your proposed conceptual outcome avoids planned obsolescence through modular component design.

πŸ“– Activity 1: Stakeholder Persona & Voice Synthesis (15 mins)

Build one persona per stakeholder group, including the two that never get asked: mana whenua, and the people who will live with this outcome after you have left. Each persona needs a name, a need stated in their words, and the thing they would object to. Then rank them by how much they are affected against how much say they currently have β€” and mark every gap between the two.

πŸ”— Related Learning Resources & Printable Handouts:

✏️ Activity 2: Design Log Workshop (25 mins)

Conduct stakeholder interviews or surveys, record authentic user requirements, and construct stakeholder personas in your design log.

πŸ“‹ Step-by-Step Workshop Tasks:
  1. Draft three interview questions aimed at your primary stakeholder, then run one five-minute stakeholder interview (a partner role-plays your end-user) using them; record the answers verbatim in your design log.
  2. Convert the answers into five user requirements written as β€œmust/should” statements β€” no solutions allowed yet.
  3. Build one stakeholder persona card (name, context, needs, one quote) and note the requirement that surprised you most.

🎯 Poroporoaki | Exit Ticket & Portfolio Check (10 mins)

Write two sentences on the stakeholder whose need you would have missed if you had not mapped them β€” and what your design would have got wrong without it.

πŸ“‚ design portfolio Milestone: Lesson 2

Ensure your design log entries for Lesson 2 (Stakeholder Analysis & User Needs) are saved and updated with annotated sketches, stakeholder notes, and sustainability justifications.

🧭 Kaiako Planning Notes & Assessment Guidance

Assessment note: this unit is not tied to a live NCEA standard β€” check current NZQA Technology standards before promising credits. Teach it as Year 11 technology design thinking.

  • Technological Practice: Δ€konga develop a conceptual design for a sustainable-technology outcome.
  • Differentiation & Scaffolding: Provide physical component samples and sentence frames for stakeholder interviews and justification writing.
  • Extension (outstanding work): Challenge students to conduct a full Life Cycle Assessment (LCA) tracing raw material extraction through to end-of-life e-waste processing.
  • Te Ao Māori Integration: Ground material choice in traditional ecological knowledge (mātauranga taiao) regarding resource extraction and seasonal renewal.

Other teaching approach: Portfolio Mastery Course →